Code of Conduct
Building a strong and positive caregiving relationship is at the heart of our mission. We understand the vulnerability of care recipients and the importance of confidence for both them and their families in our caregivers’ abilities.
At Dilamphis Care, our commitment begins with a rigorous selection process, followed by comprehensive training and ongoing monitoring of our staff. They are the bedrock of our service.
Our dedicated staff not only showcase vocational and professional expertise but also uphold our unwavering code of ethics, outlined below. Rest assured, your trust in us is well-placed.
Respecting your Dignity: We uphold the dignity of the care recipient, valuing them as a person, no matter their circumstances.
Thoughtful Communication: We never make comments about the care recipient; we practice discretion, and impartiality, and avoid personal judgments.
Empowering Autonomy: Encouraging their autonomy and independence is at the core of our care philosophy.
Privacy Assurance: We respect their privacy and maintain the utmost confidentiality.
Consultation and Care: We consult with the responsible individual or Power of Attorney before any changes to household items.
Financial Responsibility: We always consider minimizing unnecessary expenses for the care recipient’s family.
Compassionate Approach: We approach our care with empathy, trust, and a caring attitude, without disrespect or paternalism.
Professional Presentation: Our team maintains personal hygiene and a professional appearance.
Commitment to Growth: We are dedicated to continuous learning and improvement in our caregiving practices.
Timely and Considerate: We are punctual and refrain from smoking or eating the care recipient’s food.
Ethical Standards: We never accept tips, gifts, or favors from care recipients due to their vulnerability.
Absolute Confidentiality: We maintain the confidentiality of all personal and medical information, even after our professional relationship ends.
Thorough Documentation: We meticulously record relevant actions and aspects in a Record Book, providing a clear reflection of the care recipient’s progress and well-being.
Access to 24/7 Emergency Support
